Case Manager Profile

Specialism
Locations
Jo has worked in the healthcare industry since 2008 and qualified as a Registered Adult Nurse in 2013. She has worked in various leadership roles across the public and private healthcare sector. She began her career in case management in 2019 working with adults and young people as a case manager, progressing to clinical lead in 2025.
Jo has previously held overall responsibility for the clinical, compliance and quality assurance teams including direct reporting duties at a large case management organisation. Jo joined the 3HUB Clinical Leadership Team in 2026.
Jo has a strong background in, clinical management, care and compliance and business development. She is passionate about delivering an exceptional service to all those she supports including clients and their stakeholders.
Jo enjoys working collaboratively with other professionals within the industry and has previously served as council member on BABICM Council. Jo is a Registered Case Manager with the IRCM and sits on their Quality Assurance Committee and Registration and Conduct Panel, promoting and advocating best practice within case management.
With her extensive experience in both hands-on case management and strategic leadership, Jo bridges the gap between client care and operational excellence. Her ability to collaborate with multi-disciplinary teams, including healthcare professionals, legal representatives, and insurers, has consistently delivered positive client outcomes and successful rehabilitation plans.
Age Groups
Adults & Young People
Professional Memberships & Registrations
British Association of Brain Injury and Complex Case Management (1822511)
Nursing and Midwifery Council (13E1523E)
Institute of Registered Case Managers (RCM2246)
Qualifications
ADNS Adult Nursing - 2013
Post Graduate Certificate in Clinical Practice – 2017
Level 5 Diploma in Leadership and Management for Adult and Young People Services – 2019
Level 7 Diploma in Operations Management

Specialism
Locations
Jo has worked in the healthcare industry since 2008 and qualified as a Registered Adult Nurse in 2013. She has worked in various leadership roles across the public and private healthcare sector. She began her career in case management in 2019 working with adults and young people as a case manager, progressing to clinical lead in 2025.
Jo has previously held overall responsibility for the clinical, compliance and quality assurance teams including direct reporting duties at a large case management organisation. Jo joined the 3HUB Clinical Leadership Team in 2026.
Jo has a strong background in, clinical management, care and compliance and business development. She is passionate about delivering an exceptional service to all those she supports including clients and their stakeholders.
Jo enjoys working collaboratively with other professionals within the industry and has previously served as council member on BABICM Council. Jo is a Registered Case Manager with the IRCM and sits on their Quality Assurance Committee and Registration and Conduct Panel, promoting and advocating best practice within case management.
With her extensive experience in both hands-on case management and strategic leadership, Jo bridges the gap between client care and operational excellence. Her ability to collaborate with multi-disciplinary teams, including healthcare professionals, legal representatives, and insurers, has consistently delivered positive client outcomes and successful rehabilitation plans.
Age Groups
Adults & Young People
Professional Memberships & Registrations
British Association of Brain Injury and Complex Case Management (1822511)
Nursing and Midwifery Council (13E1523E)
Institute of Registered Case Managers (RCM2246)
Qualifications
ADNS Adult Nursing - 2013
Post Graduate Certificate in Clinical Practice – 2017
Level 5 Diploma in Leadership and Management for Adult and Young People Services – 2019
Level 7 Diploma in Operations Management